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What You Need to Know Before You Start

Using ex44 means you accept the terms set out on this page — including eligibility requirements, jurisdictional rules, and account conduct standards.

Eligibility by local lawAccount conduct rulesbKash, Nagad, Rocket contextJurisdiction-dependent accessTerms apply at account creation

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How Our Legal Framework Works

ex44 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ex44 operates under terms that are shaped by the laws of the jurisdiction in which you access the platform. We do not make blanket claims about what is permitted in any country, including Bangladesh. Whether you can open an account, deposit funds via bKash, Nagad, or

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Rocket, and participate in games is something you must confirm against the laws that apply to you personally. We are not in a position to give legal advice, and nothing on this page constitutes legal counsel. If you are uncertain whether access is lawful where you
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are, do not proceed until you have checked. Our terms exist to protect both you and the integrity of the platform. By creating an account and completing any transaction — whether a bKash wallet deposit, a Nagad transfer, or a Rocket payment — you confirm that
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you have done this check and that your use is lawful in your region. We reserve the right to restrict, suspend, or close accounts where we identify a mismatch between an account's activity and the eligibility conditions in place at the time of registration. Any changes
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to our legal terms will be posted here, and continued use after a change constitutes acceptance.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Data, Cookies, Security and Account Records

Our approach to data handling, account security, and retention is built around what you actually need to know as an account holder. We hold account data — including your payment method history across bKash, Nagad, and Rocket — only for as long as is required to operate your account and meet our internal audit obligations. We do not sell your data to third parties. You can request a summary of what we hold by contacting support through any channel listed above.

Data Handling

We store only what is needed to run your account and process payments. Your bKash, Nagad, and Rocket transaction records are held securely and not shared externally.

Cookies and Tracking

We use cookies to maintain your session, remember account preferences, and measure how pages perform. You can adjust cookie settings in your browser at any time without losing account access.

Account Security

Account access is protected by password and OTP verification. If you notice unusual activity, contact support immediately — do not wait for your next login session to report it.

Data Requests and Changes

To request a copy of your data, ask for corrections, or ask us to delete your account record, contact our support team in writing. We process these requests in line with our retention policy.

LEGAL CONTACT PATHS

Reach Us on Legal or Account Matters

If you have a question about how our terms apply to your account, need to request a copy of your data, or want to raise a conduct concern, our support team handles legal queries directly. We route account-related legal questions through the same channels you use for wallet help — so you do not need a separate process. Contact us through any of the paths below and reference your account number for faster handling.

Questions About Your Rights and Our Terms

These are the questions we hear most often about how our legal terms work in practice. If your question is not covered here, reach out to our support team directly through live chat or email.

Access depends on your local law and eligible region. We do not confirm legality for any specific country. Check whether online gaming is permitted where you are before opening an account.

We hold the information you provided at registration, your payment method records including bKash, Nagad, and Rocket transactions, and your account activity history. You can request a summary at any time.

Yes. Contact our support team in writing with your account number and a deletion request. We will process it in line with our data retention policy and confirm once complete.

Accounts may be restricted if there is a mismatch with eligibility conditions, a security concern, or a terms breach. Contact support with your account number to get a clear explanation.

Any update to our legal terms is posted on this page. Continuing to use the platform after a change has been posted means you accept the updated terms as they stand.

Yes. All transactions made through your ex44 account — including bKash, Nagad, and Rocket payments — are subject to the terms on this page from the moment you confirm the transaction.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Need to Know Before You Start

Data, Cookies, Security and Account Records

Reach Us on Legal or Account Matters

Questions About Your Rights and Our Terms

01 Does ex44 operate legally in Bangladesh?

02 What personal data does ex44 hold about my account?

03 Can I ask ex44 to delete my account data?

04 Why was my account restricted or closed?

05 How do I know if the legal terms have changed?

06 Are my bKash, Nagad, and Rocket transactions covered by these terms?

Legal

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